Terms of service
1. LEGAL INFORMATION AND ACCEPTANCE
Please read the Terms and Conditions contained in this document carefully, as these provisions govern the service of this website (hereinafter, the "page" or the "website") that iberohemp.com, hereinafter iberohemp.com, makes available to users and, therefore, govern the contracting policy and general conditions of use of this company. We recommend that you read this document regularly, as the conditions of use of this website may change.
However, certain users or services are subject to specific conditions that replace, supplement, or modify the terms and conditions established herein. The user will be informed of these conditions independently and must accept them before completing the service.
Throughout this website, the terms "we," "our," and "Iberohempcbd" refer to iberohemp.com and any of its subsidiaries, if any, and are used as appropriate in the context.
iberohemp.com is registered in the Mercantile Registry of Madrid, volume 9,589, book 6,871, folio 188, page V-152,580. Telephone: +34 614 28 77 25.
Access to the website is free except for the general connection cost for internet use.
Use of the website grants you the status of user of the website (hereinafter, the "User") and implies acceptance of all the conditions included in this Legal Notice.
The provision of the website service is limited to the time the User is connected to the website or to any of the services provided through it. 2. WEBSITE PRIVACY POLICY
Any material or personal data sent to the iberohemp.com website is protected by the company's privacy policy and by the personal data protection provisions set forth in the Privacy Statement found on this website.
3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
All copyrights, website content, and other intellectual property rights, including, but not limited to, texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or audio content, as well as their graphic design and source code (hereinafter, the "Content"), are the intellectual property of iberohemp.com or third parties. Therefore, they are not considered assigned, nor is the right to use them granted except to the extent necessary for the use of the website. The content incorporated into the website belongs to iberohemp.com, and any use or misuse thereof is prohibited unless otherwise indicated in specific content on the website.
4. CONDITIONS OF USE OF THE PORTAL
4.1 GENERAL
The User undertakes to make proper use of the website in accordance with the law, the terms and conditions policy, and other notices generated on the website. The User is liable to iberohemp.com and third parties for negligent use and is liable for any damages arising therefrom.
Likewise, any malicious use of the website that may harm the interests, property, or rights of other iberohemp.com Users or any other third party is expressly prohibited. Any activities or acts that may be considered inappropriate or potentially declared illegal under current legislation are prohibited. For informational purposes only, and in no way intended as a closed catalog, we expressly mention the following:
– Behaviors that violate the website's privacy policy and current data protection legislation. The website has a Legal Notice regarding its privacy policy, which must be complied with by website users and must not be negligent in its use.
– Defaming or slandering individuals, legal entities, employees, or the company iberohemp.com itself, such behavior violating the constitutional right to honor, privacy, and good name; and any other rights that may be violated under current legislation.
– Posting or transmitting unauthorized material that, according to iberohemp.com's policy, may be construed as inappropriate or that violates the copyright, intellectual property rights, and other characteristics of other users or companies. Likewise, posting or transmitting any content that could be considered racist, threatening, pornographic, or classified as illegal under the law is expressly prohibited.
4.2 LINKS TO OTHER WEBSITES
The links on the iberohemp.com website may direct you to websites belonging to companies other than ours, for which iberohemp.com is not responsible for their content, accuracy, or operation. Therefore, we recommend that you carefully read the terms and conditions of these websites and their legal and privacy notices, since They do not necessarily have to be the same, or even similar, to those on our website.
In accordance with the legislation on Information Society Services and Electronic Commerce, Law 34/2002, of July 12, establishes that the provider of intermediation services shall only be liable for the services included in this section to the extent that they are aware of the content generated or shared therein.
Therefore, users who introduce links on the website must ensure compliance with this document and all those that bind and govern iberohemp.com. Claiming ignorance cannot avoid liability arising from the user's negligent conduct.
4.3 CONTENTS
The User agrees to use the Content in accordance with the Law, this document, the conditions, regulations, and instructions applicable to it, and also waives the following terms:
– Reproduce, copy, distribute, make available, publicly communicate, transform, or modify the Content except in cases authorized by law or expressly consented to.
– Reproduce or copy for private use any Content that may be considered Software or Databases in accordance with current legislation on intellectual property, data protection, information society services, and other matters that involve the communication and dissemination of the website's content.
– Extract and/or use the contents of the iberohemp.com website and, expressly and for informational purposes only, without being considered a closed catalog, any information that may be classified as data.
Despite our efforts to provide and use means that ensure the accuracy, competence, and other characteristics of the content, we assume no liability should it fail to meet these requirements. This is because in some cases, this accuracy is beyond our control. Therefore, iberohemp.com's liability for orders placed through our website is limited to the purchase price, since the product characteristics are set forth in the instructions for use for said products, while iberohemp.com is limited to the marketing of said products and services.
Access to the website does not obligate iberohemp.com to verify the truthfulness, accuracy, suitability, or timeliness of the information provided, since the content of this page is of a general nature to the extent permitted by law.
Furthermore, we reserve the right to restrict, suspend, or revoke access to the website, part of it, or any materials at any time without prior notice.
iberohemp.com, the website, and third-party collaborators in its creation, production, and distribution are exempt from any liability for direct, incidental, indirect, or any other damages, nor for costs, losses, or liabilities resulting from changes to or use of the content on our website or any other website accessed through ours.
iberohemp.com will not be responsible for updating the website content, materials, and services available. As stated at the beginning of this document, the website, and therefore its materials, are subject to modifications, and the company cannot be held responsible for these procedures. Therefore, we recommend that users review this terms of use policy so that, if they have been modified, they can be informed of the new terms. Iberohemp.com will also not be responsible for accessing, using, or downloading materials from the website. This is solely the user's choice and, therefore, is at their own risk. Iberohemp.com cannot be held responsible for any adverse effects that may arise from these actions. Access to the website does not imply any obligation on iberohemp.com to monitor for the absence of viruses or any other computer elements that could cause damage to the user's equipment, as the user is responsible for the possession of programs and tools that prevent their transmission. Therefore, we are not responsible for any damage that may occur to said equipment or to third parties.
4.4 DATA COLLECTION
Without prejudice to the provisions of the privacy policies accessible from the website in accordance with the data protection law, our website offers certain services for which the completion of personal data is necessary to provide the service. For example, in the area of marketing and shipping products or for the purpose of maintaining communication channels to manage services. Therefore, we understand, as is inevitable, that the information the User completes on the page and through the forms generated therein is truthful, and we are committed, as indicated in our privacy and data protection policy, to They will be used only for the purposes strictly necessary to provide the service.
Likewise, the user is responsible for keeping the information up-to-date and for communicating any changes thereto. The user is responsible for any inaccurate or incomplete information and for any damages caused to themselves or third parties as a result. 4.5 SERVICE AVAILABILITY
Access to the website is subject to access to the internet and communications networks. Therefore, iberohemp.com will not be liable for any damages resulting from a failure in the internet connection service or other networks necessary for access to this website. 5. E-COMMERCE
5.1. CAPACITY
By placing an order through the website, you guarantee that you have the legal capacity to enter into binding contracts and that you are over 18 years of age. 5.2. CONTRACT FORMALIZATION
The contract will be legally binding and will generate rights and obligations when: – You confirm the purchase of products
– iberohemp.com confirmed that we will sell the product to you
– We receive payment for the price and you receive confirmation of the selected products, approximate delivery date, and your order identification code.
If you wish to modify the order once payment has been completed, you must:
– Contact us using the following email address.
We reserve the right to refuse the sale of any product without having to inform you of the reason for our decision. However, you will receive a notification through the e-commerce communication channels informing you that we will not fulfill your order.
5.3. PRICE AND AVAILABILITY
If at the time of receiving the order notification, we do not have an offer for the specific product available, you may be informed of another product with similar characteristics that may be considered a substitute. However, you may opt out of receiving product notifications and notices in the privacy policy, which states that you do not agree to receive notifications regarding these types of services.
If the product is out of stock but is expected to be replaced within 15 days, you will receive a notification informing you of this circumstance and giving you the option to continue with the purchase.
In this case, failure to meet the established delivery deadlines will be considered an exceptional circumstance, and iberohemp.com will not be responsible for such delays. However, you may request information about the status of your order by calling the following number:
+34 614 28 77 25
Regarding the prices of products and services, it is expected that these may change; however, orders already placed will not be affected by such changes. 6. PAYMENT
iberohemp.com uses Redsys to provide the most secure experience. Redsys uses connection encryption during the transmission of banking information online, providing security before, during, and after purchase. 7. DELIVERY
We can deliver to the countries listed in the shipping address on the checkout page. However, to inquire about possible deliveries to other locations, please contact iberohemp.com at the following phone number: +34 614 28 77 25
When you receive your order confirmation, you will be informed of the approximate delivery date. If the order is not in stock but is expected to be available soon, we will inform you of this circumstance, and if you proceed with the purchase, the delivery date may vary accordingly.
We use Nacex as our shipping company. According to their procedures, when they cannot deliver the product due to an error in the address or because they cannot find anyone at the destination to take the order, they will leave a note indicating that the delivery was unsuccessful and the contact person who can pick up the product or inquire about when it will be ready again if requested by the user.
If the delivery process is delayed due to negligence on the part of the user, an additional charge may be made for this reason.
Furthermore, we are not responsible for delays or suspension of services due to force majeure, understood as such and not implying a closed catalog: strikes, fires, natural disasters, epidemics, impossibility of using means of transport or communications, or because the law does not permit it.
These periods of inactivity during which the service cannot be performed will not be counted as such, and the deadline for fulfilling the obligation to deliver the good or service will be extended. 8. RETURNS
You can return your order up to 6 days after delivery, although this must be reported in writing to the following telephone number: +34 614 28 77 25. The product must be complete and in the same condition as when it was received. You will inspect the product and If there are signs of use, the refund will not be processed. If you cancel the order before delivery, we will refund the amount to the card you used to pay, less any shipping costs and the cost of collecting the product. 9. NOTIFICATIONS
Communications with iberohemp.com should be made via the following telephone number: +34 614 28 77 25, providing identification details and the reason. A response will be received via this same means within three days of receiving the email. 10. DATA PROTECTION
This website complies with the terms of data protection legislation, and you can find information about this in the section of the website called "Privacy Policy." 11. REPORTING ILLEGAL AND INAPPROPRIATE ACTIVITIES
This website is aware of the risks and harm associated with the Internet and, as a result, monitors the content published on it to the extent possible. However, if the user becomes aware of any illegal, harmful, violent, immoral, or public order-improper content, degrading, or similar content that may harm the reputation of individuals or legal entities on our website, they may contact us through our website or by calling the following telephone number: +34 614 28 77 25.
12. DESCRIPTION AND USE OF PRODUCTS SOLD AT IBEROHEMPCBD
Each product contains a recommendation for use/application. This information is a recommendation provided by the manufacturer; it is not intended to treat any specific ailment or disease. Any information or recommendation on this website should never replace the advice of a medical professional. If you have any questions or concerns about a medical condition or tolerance to any substance, please consult your doctor. Warning
The products sold at Iberohemp, whether CBD or Hemp, are not intended to, nor should they be, substitutes for any medical treatment recommended by a licensed professional. Any product supplied must be supervised by a specialist and is always under the user's responsibility.
This merchant agrees not to allow any transaction that is illegal, or that is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited:
-Selling medications.
Please read the Terms and Conditions contained in this document carefully, as these provisions govern the service of this website (hereinafter, the "page" or the "website") that iberohemp.com, hereinafter iberohemp.com, makes available to users and, therefore, govern the contracting policy and general conditions of use of this company. We recommend that you read this document regularly, as the conditions of use of this website may change.
However, certain users or services are subject to specific conditions that replace, supplement, or modify the terms and conditions established herein. The user will be informed of these conditions independently and must accept them before completing the service.
Throughout this website, the terms "we," "our," and "Iberohempcbd" refer to iberohemp.com and any of its subsidiaries, if any, and are used as appropriate in the context.
iberohemp.com is registered in the Mercantile Registry of Madrid, volume 9,589, book 6,871, folio 188, page V-152,580. Telephone: +34 614 28 77 25.
Access to the website is free except for the general connection cost for internet use.
Use of the website grants you the status of user of the website (hereinafter, the "User") and implies acceptance of all the conditions included in this Legal Notice.
The provision of the website service is limited to the time the User is connected to the website or to any of the services provided through it. 2. WEBSITE PRIVACY POLICY
Any material or personal data sent to the iberohemp.com website is protected by the company's privacy policy and by the personal data protection provisions set forth in the Privacy Statement found on this website.
3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
All copyrights, website content, and other intellectual property rights, including, but not limited to, texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or audio content, as well as their graphic design and source code (hereinafter, the "Content"), are the intellectual property of iberohemp.com or third parties. Therefore, they are not considered assigned, nor is the right to use them granted except to the extent necessary for the use of the website. The content incorporated into the website belongs to iberohemp.com, and any use or misuse thereof is prohibited unless otherwise indicated in specific content on the website.
4. CONDITIONS OF USE OF THE PORTAL
4.1 GENERAL
The User undertakes to make proper use of the website in accordance with the law, the terms and conditions policy, and other notices generated on the website. The User is liable to iberohemp.com and third parties for negligent use and is liable for any damages arising therefrom.
Likewise, any malicious use of the website that may harm the interests, property, or rights of other iberohemp.com Users or any other third party is expressly prohibited. Any activities or acts that may be considered inappropriate or potentially declared illegal under current legislation are prohibited. For informational purposes only, and in no way intended as a closed catalog, we expressly mention the following:
– Behaviors that violate the website's privacy policy and current data protection legislation. The website has a Legal Notice regarding its privacy policy, which must be complied with by website users and must not be negligent in its use.
– Defaming or slandering individuals, legal entities, employees, or the company iberohemp.com itself, such behavior violating the constitutional right to honor, privacy, and good name; and any other rights that may be violated under current legislation.
– Posting or transmitting unauthorized material that, according to iberohemp.com's policy, may be construed as inappropriate or that violates the copyright, intellectual property rights, and other characteristics of other users or companies. Likewise, posting or transmitting any content that could be considered racist, threatening, pornographic, or classified as illegal under the law is expressly prohibited.
4.2 LINKS TO OTHER WEBSITES
The links on the iberohemp.com website may direct you to websites belonging to companies other than ours, for which iberohemp.com is not responsible for their content, accuracy, or operation. Therefore, we recommend that you carefully read the terms and conditions of these websites and their legal and privacy notices, since They do not necessarily have to be the same, or even similar, to those on our website.
In accordance with the legislation on Information Society Services and Electronic Commerce, Law 34/2002, of July 12, establishes that the provider of intermediation services shall only be liable for the services included in this section to the extent that they are aware of the content generated or shared therein.
Therefore, users who introduce links on the website must ensure compliance with this document and all those that bind and govern iberohemp.com. Claiming ignorance cannot avoid liability arising from the user's negligent conduct.
4.3 CONTENTS
The User agrees to use the Content in accordance with the Law, this document, the conditions, regulations, and instructions applicable to it, and also waives the following terms:
– Reproduce, copy, distribute, make available, publicly communicate, transform, or modify the Content except in cases authorized by law or expressly consented to.
– Reproduce or copy for private use any Content that may be considered Software or Databases in accordance with current legislation on intellectual property, data protection, information society services, and other matters that involve the communication and dissemination of the website's content.
– Extract and/or use the contents of the iberohemp.com website and, expressly and for informational purposes only, without being considered a closed catalog, any information that may be classified as data.
Despite our efforts to provide and use means that ensure the accuracy, competence, and other characteristics of the content, we assume no liability should it fail to meet these requirements. This is because in some cases, this accuracy is beyond our control. Therefore, iberohemp.com's liability for orders placed through our website is limited to the purchase price, since the product characteristics are set forth in the instructions for use for said products, while iberohemp.com is limited to the marketing of said products and services.
Access to the website does not obligate iberohemp.com to verify the truthfulness, accuracy, suitability, or timeliness of the information provided, since the content of this page is of a general nature to the extent permitted by law.
Furthermore, we reserve the right to restrict, suspend, or revoke access to the website, part of it, or any materials at any time without prior notice.
iberohemp.com, the website, and third-party collaborators in its creation, production, and distribution are exempt from any liability for direct, incidental, indirect, or any other damages, nor for costs, losses, or liabilities resulting from changes to or use of the content on our website or any other website accessed through ours.
iberohemp.com will not be responsible for updating the website content, materials, and services available. As stated at the beginning of this document, the website, and therefore its materials, are subject to modifications, and the company cannot be held responsible for these procedures. Therefore, we recommend that users review this terms of use policy so that, if they have been modified, they can be informed of the new terms. Iberohemp.com will also not be responsible for accessing, using, or downloading materials from the website. This is solely the user's choice and, therefore, is at their own risk. Iberohemp.com cannot be held responsible for any adverse effects that may arise from these actions. Access to the website does not imply any obligation on iberohemp.com to monitor for the absence of viruses or any other computer elements that could cause damage to the user's equipment, as the user is responsible for the possession of programs and tools that prevent their transmission. Therefore, we are not responsible for any damage that may occur to said equipment or to third parties.
4.4 DATA COLLECTION
Without prejudice to the provisions of the privacy policies accessible from the website in accordance with the data protection law, our website offers certain services for which the completion of personal data is necessary to provide the service. For example, in the area of marketing and shipping products or for the purpose of maintaining communication channels to manage services. Therefore, we understand, as is inevitable, that the information the User completes on the page and through the forms generated therein is truthful, and we are committed, as indicated in our privacy and data protection policy, to They will be used only for the purposes strictly necessary to provide the service.
Likewise, the user is responsible for keeping the information up-to-date and for communicating any changes thereto. The user is responsible for any inaccurate or incomplete information and for any damages caused to themselves or third parties as a result. 4.5 SERVICE AVAILABILITY
Access to the website is subject to access to the internet and communications networks. Therefore, iberohemp.com will not be liable for any damages resulting from a failure in the internet connection service or other networks necessary for access to this website. 5. E-COMMERCE
5.1. CAPACITY
By placing an order through the website, you guarantee that you have the legal capacity to enter into binding contracts and that you are over 18 years of age. 5.2. CONTRACT FORMALIZATION
The contract will be legally binding and will generate rights and obligations when: – You confirm the purchase of products
– iberohemp.com confirmed that we will sell the product to you
– We receive payment for the price and you receive confirmation of the selected products, approximate delivery date, and your order identification code.
If you wish to modify the order once payment has been completed, you must:
– Contact us using the following email address.
We reserve the right to refuse the sale of any product without having to inform you of the reason for our decision. However, you will receive a notification through the e-commerce communication channels informing you that we will not fulfill your order.
5.3. PRICE AND AVAILABILITY
If at the time of receiving the order notification, we do not have an offer for the specific product available, you may be informed of another product with similar characteristics that may be considered a substitute. However, you may opt out of receiving product notifications and notices in the privacy policy, which states that you do not agree to receive notifications regarding these types of services.
If the product is out of stock but is expected to be replaced within 15 days, you will receive a notification informing you of this circumstance and giving you the option to continue with the purchase.
In this case, failure to meet the established delivery deadlines will be considered an exceptional circumstance, and iberohemp.com will not be responsible for such delays. However, you may request information about the status of your order by calling the following number:
+34 614 28 77 25
Regarding the prices of products and services, it is expected that these may change; however, orders already placed will not be affected by such changes. 6. PAYMENT
iberohemp.com uses Redsys to provide the most secure experience. Redsys uses connection encryption during the transmission of banking information online, providing security before, during, and after purchase. 7. DELIVERY
We can deliver to the countries listed in the shipping address on the checkout page. However, to inquire about possible deliveries to other locations, please contact iberohemp.com at the following phone number: +34 614 28 77 25
When you receive your order confirmation, you will be informed of the approximate delivery date. If the order is not in stock but is expected to be available soon, we will inform you of this circumstance, and if you proceed with the purchase, the delivery date may vary accordingly.
We use Nacex as our shipping company. According to their procedures, when they cannot deliver the product due to an error in the address or because they cannot find anyone at the destination to take the order, they will leave a note indicating that the delivery was unsuccessful and the contact person who can pick up the product or inquire about when it will be ready again if requested by the user.
If the delivery process is delayed due to negligence on the part of the user, an additional charge may be made for this reason.
Furthermore, we are not responsible for delays or suspension of services due to force majeure, understood as such and not implying a closed catalog: strikes, fires, natural disasters, epidemics, impossibility of using means of transport or communications, or because the law does not permit it.
These periods of inactivity during which the service cannot be performed will not be counted as such, and the deadline for fulfilling the obligation to deliver the good or service will be extended. 8. RETURNS
You can return your order up to 6 days after delivery, although this must be reported in writing to the following telephone number: +34 614 28 77 25. The product must be complete and in the same condition as when it was received. You will inspect the product and If there are signs of use, the refund will not be processed. If you cancel the order before delivery, we will refund the amount to the card you used to pay, less any shipping costs and the cost of collecting the product. 9. NOTIFICATIONS
Communications with iberohemp.com should be made via the following telephone number: +34 614 28 77 25, providing identification details and the reason. A response will be received via this same means within three days of receiving the email. 10. DATA PROTECTION
This website complies with the terms of data protection legislation, and you can find information about this in the section of the website called "Privacy Policy." 11. REPORTING ILLEGAL AND INAPPROPRIATE ACTIVITIES
This website is aware of the risks and harm associated with the Internet and, as a result, monitors the content published on it to the extent possible. However, if the user becomes aware of any illegal, harmful, violent, immoral, or public order-improper content, degrading, or similar content that may harm the reputation of individuals or legal entities on our website, they may contact us through our website or by calling the following telephone number: +34 614 28 77 25.
12. DESCRIPTION AND USE OF PRODUCTS SOLD AT IBEROHEMPCBD
Each product contains a recommendation for use/application. This information is a recommendation provided by the manufacturer; it is not intended to treat any specific ailment or disease. Any information or recommendation on this website should never replace the advice of a medical professional. If you have any questions or concerns about a medical condition or tolerance to any substance, please consult your doctor. Warning
The products sold at Iberohemp, whether CBD or Hemp, are not intended to, nor should they be, substitutes for any medical treatment recommended by a licensed professional. Any product supplied must be supervised by a specialist and is always under the user's responsibility.
This merchant agrees not to allow any transaction that is illegal, or that is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited:
-Selling medications.
